Disclosure: This content is endorsed by the reader. So if you click on some of our links we may receive a commission.
A decade ago, conference calls were difficult to set up and manage.
But today I can click a few buttons and call my entire team from the comfort of my home in a matter of seconds while my teammates stay safely with them.
However, the best conference call services go beyond simple phone calls.
They also offer a range of collaboration and connectivity tools that make our current situation easier to navigate.
As the demand for remote connectivity increases, new services emerge left and right.
In addition, there are already hundreds of options to choose from, making it seem impossible to choose the right conference calling services for your team.
To make your life a little easier, I looked at dozen of options and narrowed them down to my top eight recommendations.
Top 8 options for conference call services
- GoToMeeting – Simplest software for conference calls
- RingCentral – Best All Inclusive Communication Software
- ClickMeeting – Best for hosting webinars
- Grasshopper – Best Virtual Business Phone System
- Zoom – Best for video conferencing
- Google Meet – Best for G Suite users
- Large Conference – Best for instant conference calls
- Blue Jeans Meetings – Best for video and sound quality
How to choose the best conference service for you
The best conferencing service for you and your team will depend on several factors including the size of your business, the level of security you need, and additional features you are interested in.
It can be helpful to start with a comprehensive list of all the items you need. Then you can use that as you go through the decision making process.
As you build your list, don't forget to keep the following considerations in mind.
Number of participants
A conference call with ten people is very different from a conference call with hundreds of participants.
Hence, it is important to consider the size of your team and the number of attendees you expect for a given meeting. Some service providers offer low limits, while others allow thousands of participants depending on the plan chosen.
Whether your meetings are confidential or not, security is an important feature. Additionally, it should be a priority rather than an afterthought.
So make sure you consider the following:
- Control over who can join the call
- 256-bit TLS encryption to ensure the line is secure
- Service provider security guidelines
Also pay attention to how the provider saves your data and what he is allowed to do with it when you use his services.
The world is more mobile and more distant than ever before. However, mobile access is a critical factor to consider when choosing a conference call service.
It's convenient for everyone involved to allow employees and other meeting participants to join using their mobile device. This can mean fewer cancellations and more of the right participants attending, even when they are away from their desks.
So make sure the service provider you choose includes mobile access.
Audio and video quality
A conference call with little audio and video can be incredibly frustrating. Therefore, it is important to choose a service provider with top quality video and audio.
Of course, your internet connection plays a role. However, you should carefully consider choosing a conference call service with HD video and audio capabilities for a smoother all round experience.
If you need other functions, e.g. For example, a virtual telephone system or the ability to host webinars, you can bundle conference calling services with software that specializes in something else.
You may also want to consider other features such as:
- Telephone call recording
- Hold music
- Auto assistant
- Internal communication
- Call forwarding
- Extension numbers
- Custom greetings
- Internet faxing
It is also important to consider whether you will need to purchase new equipment in order to host a conference call service that you are considering. Some software programs can be integrated directly into existing hardware, making set-up and daily use a breeze.
However, others may require special equipment or something newer than what you are currently using. Professional installation may also be required depending on the number of users required.
Some may use your employees' personal phones, reducing the need for separate business phones.
The different types of conference call services
There are two main types of conference call service: assisted and reservationless.
The one you are probably most familiar with is the unreserved. It's the most common and easiest to use because you can do everything yourself. All you have to do is create a bridge and then share the link with everyone you want to join.
It's perfect for small, informal meetings and regular conference calls.
Assisted conference calls are much more formal. However, you have to rely on someone else to organize. Assisted calls are most commonly used for large events with attendees around the world.
The operator organizes the call and can even help invite the right people. They also usually greet attendees when they join and help manage the flow of your meetings.
While an actual human traditionally does this, today's technology has helped automate the process.
As a result, many conference call services offer an automated assistant that can be used to greet callers, create custom joining experiences, collect and save caller contact information, highlight action items, and more.
# 1 – GoToMeeting Review – The Easiest Conference Call Software
If you are looking for online conference calling software that is easy to use, choose GoToMeeting. This is a great option for both small and large businesses. Plus, it's incredibly easy to set up.
In fact, you can host or attend meetings with one click from your phone, laptop, conference room, or any remote location.
In addition, you can easily host and attend audio, video, and web meetings. Whether you are the administrator or a participant, it is a smooth and seamless process for everyone involved.
GoToMeeting gives you a wide variety of influential conference call features, including:
- Screen sharing of your desktop, laptop, smartphone or tablet
- VoIP conference call
- Face-to-face HD video conferencing
- Intuitive yet powerful mobile access
- Recording and transcribing meetings
- Internal and external instant messaging
- Intelligent meeting assistant
- Conferences free of charge
- 25 video feeds per meeting
- Drawing utensils
In addition, meeting participants can participate in commuter mode, which allows them to store mobile data and work on their mobile devices without distraction.
Unlike most of the other options on this list, GoToMeeting doesn't offer a free plan.
But their paid plans are incredibly affordable and accessible to businesses of all sizes. These reward plans include:
- Professional – $ 12 per organizer per month (up to 150 attendees)
- Business – $ 16 per organizer per month (up to 250 attendees)
- Enterprise – Custom pricing only (up to 3,000 attendees)
Start your 14-day free trial to see if GoToMeeting is right for you!
# 2 – RingCentral Review – The Best All Inclusive Communication Tool
RingCentral is an all-in-one business communication platform that includes instant messaging, video, and telephone. So it is an excellent choice if you are looking for a comprehensive communication tool.
What's more, it's safe, easy to use, reliable, and accessible on any device.
You are also in great company with more than 400,000 customers worldwide.
And the best part about it? They offer an incredibly robust free plan for video conferencing. This allows you to meet up to 100 participants (up to 40 minutes) anytime, anywhere on any device.
The free plan also has incredible features, including:
- Simultaneous screen sharing
- Host controls and user management
- Custom meeting IDs
- HD voice and video
- Whiteboarding and annotations
- Chat functions for meetings
- Unlimited file sharing
- Meeting recordings
Premium offerings include advanced features such as phone support, reporting, single sign-on, and advanced team messaging tools.
RingCentral's all-in-one office pricing is a bit expensive. Plans start at $ 19.99 per user per month. However, these plans come with a ton of additional functionality, including everything you need to streamline business communications.
So it's an excellent choice if you need everything from text messaging and video conferencing to business phones and internet faxing for your entire team.
Alternatively, you can upgrade to a paid meeting schedule with RingCentral Meetings. Your meeting plans include:
- Essentials – $ 14.99 per organizer per month (for small businesses)
- Advanced – $ 19.99 per organizer per month (for businesses)
Sign up for a free forever plan to get started with RingCentral today!
# 3 – ClickMeeting Review – The Best Conference Call Service for Hosting Webinars
Webinars are a great way to demonstrate products, conduct online training, and host online events. They're useful for everything from marketing and sales to training and large meetings.
So if you are looking for a tool that has webinar and conference call capabilities, ClickMeeting is your best option.
It's a bit expensive though, so I only recommend it if you plan to use it for both purposes.
The software offers a lot of great features for conference calls and webinars, including:
- Paid and automated webinar sequences
- Webinar timeline views
- Independent sub-accounts
- Custom branding
- Custom invitations
- Registration pages
- Waiting room with an agenda
- Whiteboarding and screen sharing
- Chat translation
- Advanced analysis
In addition, they provide an extensive knowledge base so you can learn everything to get the most out of your new software without having to call customer service.
Note, however, that all plans limit conference calls to 25 participants.
ClickMeeting offers a 30-day free trial, but there is no forever free plan. There are three options to choose from, including:
- Live – $ 25 per month
- Automated – $ 40 per month
- Enterprise – Custom pricing only
Start your 30-day free trial today to take a test drive with ClickMeeting!
# 4 – Grasshopper Review – The Best Virtual Business Phone System
Grasshopper is a little different from the other options on this list. Their software is an easy way to turn your personal phone into a business phone without worrying about buying new hardware.
If you are a solo preneur or a small team looking for an easy way to set up business phones for your team, Grasshopper is an excellent choice.
However, I don't recommend going this route unless you actually need a virtual business phone system.
The software is incredibly easy to set up. All you have to do is choose your phone number, choose a pricing plan, download the app, configure your settings, and you're good to go.
It only takes a few minutes and is incredibly easy to use. In addition to conference calls, you also get access to powerful features including:
- Toll Free, Local, and Vanity Numbers
- Custom greetings
- Personal enhancements
- Call forwarding
- Handling multiple calls
- Instant reply text messages
- SMS messages
- Internet faxing
- Voicemail transcription
- Car receptionist
While most of the app's features are incredibly easy to use, conference calls are a little less traditional than the other options listed here. Instead of having participants join your call, you need to call them so it is more attuned to old-school conference calls.
However, you get unlimited conference calls for up to ten participants and the additional functionality for business phones at a very affordable price.
Grasshopper's paid plans include:
- Solo – $ 26 per month for one phone number and three extensions
- Affiliate – $ 44 per month for three phone numbers and six extensions
- Small Business – $ 80 per month for five numbers and unlimited extensions
Sign up for a 7-day free trial to see if it's right for you today!
# 5 – Zoom Review – Best for Free Video Conferencing
As more people move to remote work, Zoom has become a household name.
It's one of the most popular video conferencing tools out there – and for good reason.
Their robust free plan is more than sufficient for most users, making it a great and budget-friendly option for individuals and small businesses alike.
Their free plan includes unlimited meetings with up to 100 participants for up to 40 minutes and unlimited 1: 1 meetings with a 24-hour notice. In addition, you get free access to functions such as:
- Automatic calendar synchronization
- Robust security encryption
- Role-based user access
- Waiting room and password protection
- HD audio and video
- Up to 49 videos on the screen
- Screen sharing and recording
- Raise hands and chat in meetings
- Video and audio settings
- Special dial-in numbers
Everything is free. So if you're looking for a robust and intuitive conferencing service without paying a dime, Zoom is definitely one of the best options out there today.
However, if you grow out of the free plan and need something a little more advanced, you can upgrade to one of the paid plans including:
- Pro – $ 14.99 / month or $ 149.90 / license per year (up to nine licenses)
- Business – $ 19.99 / month or $ 199.90 / license per year (10 licenses minimum)
- Enterprise – $ 19.99 / month or $ 199.90 / license per year (100 licenses minimum)
Sign up for a free forever plan to see if Zoom is right for you and your team today!
# 6 – Google Meet Review – The best conference call service for G Suite users
Google Meet is the updated version (and replacement) of Google Hangouts.
If you're an avid Google fanatic and already use G Suite, Google Meet is completely free to you. This makes it a great and affordable option for businesses of all sizes.
Plus, you don't have to do anything to sign in if you already have a G Suite or Gmail account. All you have to do is go to the Google Meet page to open a meeting room.
This will also automatically get your contacts and information.
The best part is that all of Google's tools and software are seamlessly integrated. This allows you to jump straight into a video chat quickly and easily using the chat tool, your calendar or even your mobile device.
In addition, the free Google Meet tool offers intuitive features such as:
- US and international access numbers
- Secure global infrastructure from Google
- Encrypted video conferencing
- No third party plugins or software required
- Live subtitling
- Low light mode
- Built-in noise cancellation
The Basic G Suite plan lets you host calls with up to 100 participants. If you need more, you'll need to upgrade to the Business or Enterprise plan, which supports 150 and 250 participants, respectively.
If you're already using G Suite, visit Google Meet to get started!
# 7 – Large Conference – Best for assisted conference calls
If you're interested in formal, assisted conference calls, Vast Conference is the way to go. While they also offer reservationless meetings, their supported conference call features are just right for them.
Operator-assisted calls require a little more planning in advance. However, all you need to do is call the reservations desk to set the time and date.
From there, you can choose the support you need for your event.
Staff can help plan your event, appear live during your event for technical assistance and call quality, and then provide call recordings and attendee lists.
It's like hiring an assistant that you never knew you needed. In addition, operator assisted calls can also include:
- Greet and identify callers
- Continuous support from the staff
- Up to 6,000 participants
- A meeting in front of the conference room
- Triple-checked event transcriptions
These types of conference calls start at $ 0.16 per minute per line for a standard event and $ 0.19 per minute per line for premium events. In addition, there are no contracts or obligations as these are managed separately from their non-reserved meeting services.
Vast's reservationless plans are quite expensive compared to other options on this list. I therefore only recommend it if you are using the services supported by the operator.
Choose your plan to start planning your operator-assisted event today!
# 8 – Bluejeans Meetings Review – The best conference call service for sound quality
If you need meetings with crystal clear sound quality, Bluejeans Meetings is for you. Each plan includes Dolby Voice Audio with built-in noise reduction, spatial audio, and dynamic leveling.
Plus, you get HD videos so you never have to worry about poor quality.
In addition to great sound and video quality, you also get access to a host of influential conference calling features, even at the lowest level, including:
- Unlimited 1: 1 and group meetings
- No time restrictions
- 5 hours of hosted meeting recordings
- Meeting highlight roles and marking of action items
- Outlook and Google calendar integrations
- Video pinning and content slider
- Desktop and application sharing
- Remote desktop control
- Whiteboarding and annotations
- Advanced host controls
- Safe driving mode
Blue jeans is one of the most feature-rich options on this list. This comes at a steeper price, however, and allows fewer meeting attendees for each plan.
Also, remember that you are getting great crystal clear audio and video quality so that you feel like everyone is in the same room. It also helps reduce dialogue delays and ensures that everyone is speaking on the same level.
If that's what you need, it's well worth the extra price. Their pricing plans include:
- Standard – $ 9.99 per month billed annually (for up to 50 participants)
- Pro – $ 13.99 per month billed annually (for up to 75 participants)
- Enterprise – Custom pricing only (for up to 100 attendees)
Try it for free for seven days to see if blue jeans are right for you!
Wrap things up
GoToMeeting and RingCentral are my top recommendations for most people because they are simple, affordable, and effortless to use.
In addition, they contain a host of intuitive and powerful features that make connecting with colleagues and colleagues easier than ever.
But that doesn't mean they are the perfect choice for you.
So don't forget to consider the features and must-haves we talked about as you find the best conference call services for you and your team.
Which conference call software do you prefer?