Why can't healthcare be more like social media?

Why can't healthcare be more like social media?

About a year after we locked out COVID, there are so many social media apps out there for us when it comes to productivity, entertainment, and social networking for business and personal reasons. Then why, when we go to the doctor, are we often given a clipboard and filled out the documents by hand? And to add insult to injury, does someone in the doctor's office copy everything we've just written and then feed it into their medical system?

There has to be a better way. Every year, health organizations lose a staggering $ 12 billion due to communication problems. Patients use mobile communications throughout their lives and would also greatly prefer to work with their healthcare providers in this way – 80% of patients responded as such.

Mobile messaging in healthcare is a step in the right direction for the future of better healthcare. Imagine being able to text your doctor instead of waiting on a tree for someone to pick up on the other end of the line. The rest of the world works well with such nimble asynchronous messages. It is time for healthcare to accelerate the pace. And the difference between the health care results is pretty shocking – consider that 98% of patients read a mobile message while the abysmal 7% read messages through their health portal.

Check out the following visual deep dive for more information on how healthcare is becoming more like social media on our smartphones:


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